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Frequently asked questions

💬
Why should I use a hardware wallet?
A hardware wallet, like Trezor, provides top-notch security by keeping your sensitive data and crypto access completely offline. This protects your assets from hackers, malware, and other online threats. Unlike exchanges, which can be vulnerable to hacks or government restrictions, a hardware wallet gives you full control of your assets. Additionally, Trezor offers easy wallet backup, ensuring your funds are recoverable even if the device is lost or damaged.
💬
What is a hardware wallet?
A hardware wallet is a physical device designed to securely store your cryptocurrency private keys offline, providing the highest level of security for your digital assets.
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How does a hardware wallet work?
Hardware wallets work by generating and storing your private keys offline, signing transactions securely within the device, and never exposing your keys to potentially compromised computers or networks.
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What if I lose my hardware wallet?
If you lose your hardware wallet, you can recover all your funds using your recovery seed phrase on a new device. This is why it's crucial to store your seed phrase securely.
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How to transfer crypto to a hardware wallet?
To transfer crypto to your hardware wallet, connect it to your computer, open the Trezor Suite app, and send your cryptocurrencies from your exchange or software wallet to your hardware wallet's receiving address.

🔐 What is Trezor.io/start?


Trezor.io/start is the official launchpad by SatoshiLabs for securely setting up your Trezor hardware wallet—whether it’s a Model One or Model T. It leads you through downloading Trezor Suite, installing firmware, writing your recovery seed, and following security best practices .


🛠️ Initial Login Experience


  1. Plug in your Trezor via USB.

  2. Navigate to trezor.io/start—never use search-engine links.

  3. Click to download Trezor Suite and install it on desktop.

  4. Launch Suite, then “Connect Device” to authenticate.

  5. Set up firmware, generate your recovery seed, and create a PIN .


✅ Everyday Login & Logout


🌙 Advanced Tips & Logout Best Practices